When a manufacturer of craft supplies landed substantial, ongoing orders from major retail outlets across the United States, it forced an overhaul of the company’s procurement and supply management operations.
Category managers found themselves caught between demanding fill requirements and a supply chain reaching across the Pacific, monitored by outdated tools.
ADR consultants focused on three key areas – inventory management; cost management, value improvement; training and skills enhancement.
Support from senior executives was high, so the results were quick and the ROI significant from better inventory management.
When stakeholders could see results it helped generate a new culture of collaboration and cost containment between functions.
ADR workshops gave more staff the skills they needed to perform in the new environment, and helped them define and succeed with new roles and responsibilities.
Upgrade Skills, systems and processes